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Patient Guides

Staying in Hospital: Rooms, Visiting Hours and What to Bring

A hospital stay is easier for patients and families when everyone knows the routines. Here is a practical guide to admission at Smita Memorial Hospital.

  • 6 min read
  • Smita Memorial Hospital Information Center
  • Updated 13 September 2026
  • General Medicine
Staying in Hospital: Rooms, Visiting Hours and What to Bring — Smita Memorial Hospital, Thodupuzha

Private single rooms

Smita Memorial Hospital follows a privacy-first model: there are no general wards, only single rooms. This gives every patient privacy and a quieter environment for recovery.

What to pack

  • ID, SH Card and insurance documents
  • All current medicines in original packaging
  • Previous reports and discharge summaries
  • Comfortable clothing, slippers and toiletries
  • Mobile phone and charger
  • Attendant's contact details
Talk to a General Medicine specialistBook at Smita Memorial Hospital, Thodupuzha · OPD daily 9 AM – 5 PM
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Attendants

To minimise the risk of infection, only one attendant at a time is allowed with each patient. Attendants must wear the attendant pass while inside the hospital.

Visiting hours

  • Wards: 10:00 AM – 11:00 AM and 6:00 PM – 8:00 PM
  • Intensive Care Units: 10:30 AM – 11:00 AM and 5:30 PM – 6:00 PM
  • Limited to two visitors per patient at a time
  • Children under 12 are not allowed except in special circumstances approved by staff
  • All visitors must show valid photo ID and undergo health screening
  • Visitors with fever, cough or breathlessness are not permitted

Visitor guidelines

  • Check in at reception
  • Wash or sanitise hands before and after visiting
  • Follow infection control instructions such as masks
  • Respect the privacy of other patients
  • Keep noise low and encourage the patient to rest
  • Ask permission before taking photos or videos
  • Respect dietary restrictions for the patient
Exceptions to visiting rules may be made for end-of-life situations or special needs — speak to the nursing or administrative staff.

Preventing infections during a hospital stay

  • Clean hands before and after touching the patient
  • Ask staff whether they have cleaned their hands — it is your right
  • Keep the room tidy and limit items brought in
  • Do not sit on the patient's bed
  • Stay away if you have a cough, cold or fever
  • Follow any mask or gown instructions

Planning for discharge

  • Ask early what needs to happen before discharge
  • Make sure you understand every medicine — the dose, timing and duration
  • Collect the discharge summary and all reports
  • Know the warning signs to watch for at home
  • Confirm the follow-up appointment
  • Arrange home care or equipment if needed

SMHRC @ Home can provide nursing, physiotherapy, doctor visits, lab collection, medicine delivery and medical equipment after discharge.

Food and nutrition

Patients may have special dietary needs during their stay. Smita Memorial Hospital's dietetics department advises the hospital's food and beverages wing to ensure meals meet high quality standards, and the hospital holds Eat Right Campus certification. Please check with nursing staff before bringing food from outside, especially for patients on restricted diets.

Specialists you can consult

Frequently asked questions

Does Smita Hospital have general wards?

No. The hospital has only single rooms.

How many attendants can stay?

One attendant at a time, wearing the attendant pass.

What are ICU visiting hours?

10:30 AM – 11:00 AM and 5:30 PM – 6:00 PM.

Can children visit?

Children under 12 are not allowed except in approved special circumstances.

Sources

  • Visitors Policy, smitahospital.com
  • Brand Story (single rooms), SMHRC Brand Guidelines
Medical disclaimer. This article is for general information and is not a substitute for professional medical advice, diagnosis or treatment. Always consult a qualified doctor about your health. In an emergency call 0486 235 0700.
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